At s36bet, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect when you use our platform, how we use and protect it, and the rights you hold over your own data. Please read this document carefully before registering or using s36bet.
A high-level summary of our most important privacy commitments. Full legal detail is set out in the sections below.
All data transmitted to and from s36bet is protected by 256-bit TLS encryption. Sensitive personal and financial data is stored in access-controlled, encrypted environments with regular security audits.
s36bet does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate and improve your account experience on our platform.
You have the right to access, correct, export, and request deletion of your personal data at any time. Submit a request through our support channels and we will respond within the required timeframe.
We collect only the personal data that is necessary for account operation, KYC compliance, payment processing, and platform security. We do not collect data beyond what is needed to deliver our services.
We use first-party cookies for session management and platform functionality. Analytics data is collected in aggregate form to improve user experience. You may manage cookie preferences through your browser settings.
s36bet primarily serves Malaysian users. Our data practices are designed with reference to applicable Malaysian data protection principles. All financial transactions are processed in MYR through Malaysian payment providers.
This Privacy Policy ("Policy") is issued by s36bet ("the Platform", "we", "us", or "our") and applies to all personal data collected, processed, stored, and used in connection with your access to and use of the s36bet website at https://s36bet.cam, including all associated services, games, betting markets, support features, and communications.
s36bet is an online entertainment platform offering casino games, live dealer tables, sports betting markets, and related services, primarily serving adult users based in Malaysia. We are committed to safeguarding the privacy of our registered members and website visitors and to handling all personal data responsibly and transparently.
By accessing, registering on, or using s36bet, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please discontinue your use of the Platform and contact our support team to close your account.
For the purposes of this Policy, the following terms carry the meanings set out below:
s36bet collects the following categories of Personal Data, limited to what is necessary for the purposes outlined in this Policy:
// registration_and_account_data| Data Category | Specific Fields | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Yes (KYC) |
| Contact Data | Email address, mobile number, residential address | Yes |
| Account Credentials | Username (hashed password — never stored in plain text) | Yes |
| Verification Documents | Government-issued photo ID, proof of address | Yes (KYC) |
| Financial Data | Payment method details, transaction history, MYR deposit/withdrawal records | Yes |
| Device & Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic |
| Usage Data | Games played, bets placed, login frequency, feature interactions | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support tickets | When submitted |
s36bet collects Personal Data through the following primary channels:
s36bet processes your Personal Data for the following specific purposes:
s36bet relies on the following legal bases for processing your Personal Data:
s36bet does not sell, rent, or share your Personal Data with third-party advertisers or data brokers. We disclose Personal Data to third parties only in the following limited circumstances:
s36bet retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / contractual |
| KYC verification documents | 5 years from account closure | Anti-money laundering compliance |
| Financial transaction records | 7 years from transaction date | Legal obligation / audit records |
| Support communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Session and usage logs | 12 months from generation | Security / platform improvement |
| Self-exclusion records | Minimum 7 years | Responsible gambling compliance |
Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked to an individual.
s36bet implements a layered approach to data security, combining technical controls, organisational policies, and procedural safeguards. Our security measures include, but are not limited to:
While we take all reasonable technical and organisational precautions to protect your data, no internet transmission or data storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own account credentials.
s36bet uses cookies and similar tracking technologies to support platform functionality, maintain session state, and analyse user behaviour in aggregate form. The following cookie categories are in use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens | No — required for platform function |
| Functional | User preferences, language settings, game state memory | Yes — via browser settings |
| Analytical | Aggregate usage statistics, performance monitoring | Yes — via browser settings |
You may manage or disable non-essential cookies through your browser settings. Note that disabling functional or analytical cookies may affect the performance and personalisation of your s36bet experience. s36bet does not use third-party advertising cookies or cross-site tracking technologies.
As a Data Subject, you hold the following rights in relation to your Personal Data held by s36bet. To exercise any of the rights below, please contact our support team via live chat or email at [email protected].
You have the right to request a copy of the Personal Data we hold about you. We will provide this within a reasonable timeframe upon identity verification.
If any of your Personal Data is inaccurate or incomplete, you have the right to request that we correct or update it.
You may request the deletion of your Personal Data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
You have the right to request that we limit the processing of your data in certain circumstances, such as while a correction request is being assessed.
You may request a copy of data you have provided to us in a structured, machine-readable format for transfer to another service provider.
You may object to processing carried out on the basis of legitimate interests, including for direct marketing purposes. We will cease such processing unless compelling grounds override your objection.
We aim to respond to all rights requests within 30 calendar days. In complex cases, we may extend this by a further 30 days with notification. Identity verification will be required before we can fulfil any data rights request.
s36bet is strictly an adult platform. We do not knowingly collect Personal Data from individuals under the age of 21. All users are required to confirm their age upon registration and to complete KYC verification confirming they are at least 21 years old before withdrawals are enabled.
If we become aware that we have inadvertently collected Personal Data from a person under the age of 21, we will promptly suspend the account, delete the associated data to the extent permitted by our legal obligations, and retain a record of the incident for compliance purposes.
In the ordinary course of operating the s36bet platform, certain Personal Data may be transferred to or processed by systems located outside of Malaysia — for example, in connection with cloud hosting infrastructure or third-party technology service providers.
Where such transfers occur, s36bet takes appropriate steps to ensure that the receiving entity provides an adequate level of data protection, including through contractual data processing agreements that impose obligations equivalent to those set out in this Policy. We do not transfer Personal Data to jurisdictions that do not maintain an adequate standard of data protection without implementing appropriate safeguards.
s36bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. Material changes will be communicated to registered Users via email notification or a prominent in-Platform notice at least seven (7) days before the revised Policy takes effect, where practicable.
The most current version of this Policy is always available at https://s36bet.cam/privacy-policy. The "Effective Date" at the top of this page indicates when the current version came into force. Your continued use of s36bet following the effective date of any amendment constitutes your acceptance of the updated Policy.
We encourage you to review this Policy periodically to stay informed of how we protect your data. If you disagree with a material change, you have the right to close your account by contacting our support team before the change takes effect.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how s36bet handles your Personal Data, please contact us through the following channels:
When submitting a data rights request, please include your registered email address and a description of your request so we can verify your identity and locate your records efficiently.
For matters related to our Terms & Conditions, please refer to the Terms & Conditions page. For responsible gambling support or self-exclusion requests, please visit our Responsible Gambling page.
We protect your privacy and process your data transparently. Head back to the platform and enjoy over 1,200 games, live sports betting, and fast MYR payouts. For players aged 21 and above only.